Mac OS X

2011-05-24 22:38:47 / Mac OS X

A recent phishing scam has targeted Mac users by redirecting them from legitimate websites to fake websites which tell them that their computer is infected with a virus. The user is then offered Mac Defender "anti-virus" software to solve the issue. This “anti-virus” software is malware (i.e. malicious software).  Its ultimate goal is to get the user's credit card information which may be used for fraudulent purposes. The most common names for this malware are MacDefender, MacProtector and MacSecurity.  In the coming days, Apple will deliver a Mac OS X software update that will automatically find and remove Mac Defender malware and its known variants.  The update will also help protect users by providing an explicit warning if they download this malware.  In the meantime, the Resolution section below provides step-by-step instructions on how to avoid or manually remove this malware.

2011-05-31 20:02:20 / Mac OS X

This document describes Security Update 2011-003, which can be downloaded and installed via Software Update preferences, or from Apple Downloads. For the protection of our customers, Apple does not disclose, discuss, or confirm security issues until a full investigation has occurred and any necessary patches or releases are available. To learn more about Apple Product Security, see the Apple Product Security website. For information about the Apple Product Security PGP Key, see "How to use the Apple Product Security PGP Key." Where possible, CVE IDs are used to reference the vulnerabilities for further information. To learn about other Security Updates, see "Apple Security Updates."

2011-05-31 20:04:19 / Mac OS X

"Malware" is an abbreviated term for malicious software. Malware includes viruses, worms, trojan horses, and other types of software that can damage the software on your system or violate your privacy. Malware can be installed on your computer when you download content or applications from the Internet, via email, text messaging, or websites. Mac OS X v10.6 Snow Leopard checks for known malware and alerts you so that you do not accidentally install it on your system.

2011-04-26 20:07:57 / Mac OS X

What's included? The Snow Leopard Font Update contains fixes for Mac OS X v10.6.7 that address issues displaying and printing OpenType fonts.

2011-05-04 18:05:18 / Mac OS X

In some cases, various MobileMe background processes such as PubSubAgent, mobilemesyncclient, FileSyncAgent, and dotmacsyncclient, may ask for your Keychain password at unexpected times or more often than you would like.

2011-04-14 17:18:55 / Mac OS X

This document describes the security content of Safari 5.0.5. For the protection of our customers, Apple does not disclose, discuss, or confirm security issues until a full investigation has occurred and any necessary patches or releases are available. To learn more about Apple Product Security, see the Apple Product Security website. For information about the Apple Product Security PGP Key, see "How to use the Apple Product Security PGP Key." Where possible, CVE IDs are used to reference the vulnerabilities for further information. To learn about other Security Updates, see "Apple Security Updates".

2011-04-14 18:15:08 / Mac OS X

This document describes the security content of iOS 4.2.7 Software Update, which can be downloaded and installed using iTunes. For the protection of our customers, Apple does not disclose, discuss, or confirm security issues until a full investigation has occurred and any necessary patches or releases are available. To learn more about Apple Product Security, see the Apple Product Security website. For information about the Apple Product Security PGP Key, see "How to use the Apple Product Security PGP Key." Where possible, CVE IDs are used to reference the vulnerabilities for further information. To learn about other Security Updates, see "Apple Security Updates".

2011-04-15 16:49:24 / Mac OS X

This document applies to iTunes 8.1 or later and Macintosh computers managed by Mac OS X Server v10.5 via Workgroup Manager only. Workgroup Manager is an administrative tool included with Mac OS X Server. For information about administrative management of iTunes Control Features in Mac OS Server v10.4 or earlier, refer to Managed Client: How to manage iTunes Control Features for iTunes 7.1 or later. For information about administrative management of iTunes Control Features for Windows, refer to Windows OS Managed Client: How to manage iTunes control features . For information about the use of the iTunes Parental controls via iTunes preferences, refer to  iTunes: Using Parental Controls. iTunes offers parental, enterprise, and education controls which give system administrators the ability to set content restrictions. The following information is for customers who want to pre-configure parental and/or other controls in iTunes for Mac OS X.

AppleCare Premium Service and Support Plan: How to find the registration number

2011-03-31 05:52:07 / Mac OS X

Learn how to find the registration (enrollment) number of your AppleCare Premium Service and Support Plan. (For other types of AppleCare agreements, go to How to find your AppleCare registration number.)

Aperture 3.x: Aperture unexpectedly quits if Final Cut Express 4 is installed

2011-03-31 18:26:12 / Mac OS X

If you have recently installed Final Cut Express 4, Aperture 3.x may unexpectedly quit after you open it. This issue can occur after you install Final Cut Express 4.x on a Mac that has Aperture 3.x installed. It can also occur if you purchased Aperture from the Mac App Store and installed Final Cut Express 4.x on Mac OS v10.6.6 or later.

GarageBand 6.0.2: Compatibility for content and previous versions of GarageBand

2011-04-01 15:16:18 / Mac OS X

GarageBand 6.0.2 can open songs created in previous versions.  Songs created in GarageBand 6.0.2 are not compatible with previous GarageBand versions.

iAd Gallery: Frequently Asked Questions (FAQ)

2011-04-05 16:34:20 / Mac OS X

See the frequently asked questions below to learn more about iAd Gallery.

iMovie '11: Choosing the correct export option for your iPhone or iPod touch

2011-04-05 20:55:38 / Mac OS X

Movie ’11 can share video files in a variety of ways, including an option to share to iTunes for playback on an iPhone, iPod, Apple TV, or computer. However, you cannot sync an HD 720p video to an iPhone earlier than iPhone 4, or to an iPod touch earlier than iPod touch (4th generation). If you attempt to, you will receive an alert message stating that the video cannot be played.

iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device

2011-04-06 16:26:00 / Mac OS X

A message may appear on a blue screen when connecting your iPhone, iPad, or iPod touch to a Microsoft Windows computer. This can happen if your iOS device has saved photos that were taken with the built-in camera or were saved from Safari, Mail, or other apps. This issue can also occur due to a USB driver conflict with other devices connected to the computer.

iPod: Cannot restore or update in iTunes with error 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439

2011-04-08 15:19:34 / Mac OS X

When restoring or updating an iPod in iTunes, you may see a dialog reporting "An unknown error has occurred" followed by the error number 1415, 1417, 1418, 1428, 1429, 1430, 1436, or 1439. If you are using an iOS device such as an iPhone, iPad, or iPod touch, please refer to this article instead.