If you are going to install Mac OS X 10.5 Leopard by means of an Erase and Install installation (which is not the default type, and often not needed), you'll want to make note of some important information before you erase, as well as backing up your important files. This will save you time later. Note: Before installing Mac OS X 10.5 (no matter how you will install it), check the Mac OS X 10.5 system requirements. Note: If you already have Leopard installed and have created a Time Machine backup on a different disk, you can simply restore that
Issue or symptom If you create a Note with Mail in Mac OS X 10.5 Leopard, then view the note with .Mac Webmail, the text of the note will appear but the background color of the note will not be yellow. Additionally, the notes cannot be edited in .Mac webmail, and may appear to be from an "unspecified-domain" with no "To" address. Products affected Mac OS X 10.5 Mail .Mac Webmail
With Mail in Mac OS X 10.5 Leopard, you can create To Do items. However, if you are using a .Mac account in Mail, you will not see To Do items in a Web browser via .Mac Webmail. Use Mail to see and edit To Do items.
Issue or symptom If you save a draft of a .Mac account email using Mac OS X Mail or a third-party email application, then try to edit the draft using .Mac Webmail (or vice-versa), the message may not look the way you expect, may contain HTML tags such as "", or you may receive various alert messages, depending on which Web browser you are using. Products affected .Mac Webmail Solution Messages saved as drafts should only be edited in the same application used to originally create the message. If you originally created a
You can forward messages with .Mac Webmail, but any HTML messages (emails with embedded links or images) will be converted to plain text. The links will still be in the message, but the recipient may have to manually copy and paste them into a Web browser for viewing. As a workaround, you can forward HTML messages (and retain the formatting) with the Mail application in Mac OS X. Your .Mac account is already set up for IMAP and POP access, and the Mail application makes setting up a .Mac account as easy as entering your member name and
You can forward messages with .Mac Webmail, but any HTML messages (emails with embedded links or images) will be converted to plain text. The links will still be in the message, but the recipient may have to manually copy and paste them into a Web browser for viewing. As a workaround, you can forward HTML messages (and retain the formatting) with the Mail application in Mac OS X. Your .Mac account is already set up for IMAP and POP access, and the Mail application makes setting up a .Mac account as easy as entering your member name and
.Mac Mail supports industry-standard SSL encyrption for IMAP and POP mail retrieval, but your ISP might not. Why use SSL? Using SSL for email exchanges provides an encrypted tunnel between your mail client at a remote location and .Mac mail servers. Using SSL encryption Mac OS X Mail application and many third-party email applications can be configured to use SSL encryption. Mail encryption is not available by default in Mac OS X Mail unless you choose to setup a .Mac account. For SSL, use these settings: For all .Mac Mail server choices (POP or IMAP, with or without
.Mac Mail supports industry-standard SSL encyrption for IMAP and POP mail retrieval, but your ISP might not. Why use SSL? Using SSL for email exchanges provides an encrypted tunnel between your mail client at a remote location and .Mac mail servers. Using SSL encryption Mac OS X Mail application and many third-party email applications can be configured to use SSL encryption. Mail encryption is not available by default in Mac OS X Mail unless you choose to setup a .Mac account. For SSL, use these settings: For all .Mac Mail server choices (POP or IMAP, with or without
Learn about accessing the same email account on two different computers, and keeping your messages "in sync," in Mac OS X 10.4 or later. Note: If you use .Mac Sync, syncing Mail Accounts syncs the account settings between computers, but not the actual messages. If you use .Mac, IMAP or Exchange to check your messages, messages should already be appearing on both computers. If not, or if you use POP and want to "sync" messages, see below. Tip: If you're not sure if you're using .Mac, IMAP, Exchange, or POP for your account, open Mac OS X Mail and
Learn about accessing the same email account on two different computers, and keeping your messages "in sync," in Mac OS X 10.4 or later. Note: If you use .Mac Sync, syncing Mail Accounts syncs the account settings between computers, but not the actual messages. If you use .Mac, IMAP or Exchange to check your messages, messages should already be appearing on both computers. If not, or if you use POP and want to "sync" messages, see below. Tip: If you're not sure if you're using .Mac, IMAP, Exchange, or POP for your account, open Mac OS X Mail and
If you have enabled Junk mail filtering in .Mac Webmail and you also use Mac OS X Mail to check your email, the contents of your Junk folder may not match unless you choose the right settings. By default, Mac OS X Mail stores junk messages locally, whereas .Mac Webmail stores messages on an IMAP server. For a consistent experience between .Mac Webmail and Mac OS X Mail, make sure your Mac OS X Mail preferences are configured this way: Open Mail Choose Preferences from the Mail menu. Click Junk Mail. Make sure "Enable junk mail filtering" is selected ("checked"). Click Accounts. Select your
If you have enabled Junk mail filtering in .Mac Webmail and you also use Mac OS X Mail to check your email, the contents of your Junk folder may not match unless you choose the right settings. By default, Mac OS X Mail stores junk messages locally, whereas .Mac Webmail stores messages on an IMAP server. For a consistent experience between .Mac Webmail and Mac OS X Mail, make sure your Mac OS X Mail preferences are configured this way: Open Mail Choose Preferences from the Mail menu. Click Junk Mail. Make sure "Enable junk mail filtering" is selected ("checked"). Click Accounts. Select your
Issue or symptom Sometimes a message that you send from .Mac may "bounce" (return to you with an error message) and not make it to the intended recipient. This may happen if: It's sent to an invalid email address--the intended recipient's address has a typo in it, for example. You may see "5.1.1 unknown or illegal user/alias" in the returned mail. The recipient's email mailbox is full and no mail will be delivered without action on their part. You may see "5.2.2 mailbox full" in the returned mail. The receiving mail system may think your message is unsolicited commercial email ("spam").
Issue or symptom Sometimes an email you send from your .Mac account may not appear to be received by the intended recipient. Products affected .Mac Mail Solution These tips should help to resolve the issue: If an "Unknown address" or "Undelivered mail returned" message appeared in your inbox after you sent the message, verify that the recipent's email address is current and the correct address (look in your Sent messages mailbox). If you are using
"Phishing" (also known as "carding" and "spoofing") refers to email that attempts to fraudulently acquire personal information from you, such as your account password or credit card information. On the surface, the email may appear to be from a legitimate company or individual, but it's not. As a general rule, never send credit card information, account passwords, or extensive personal information in an email unless you can verify that the recipient is who they claim to be. Many companies have policies that state they will never solicit such information from customers by email. If you do get email that you're not sure